Official Documents

Privacy Policy Minion88 – Our Commitment to Your Data

Minion88 takes every aspect of your personal data protection seriously. This Privacy Policy clearly outlines the types of information we collect, how it is used, how it is protected and your rights as a member of our platform in Malaysia.

Updated: 1 January 2026 Bahasa Melayu (ms-MY)

Minion88's Six Privacy Commitments to You

Before reading the full policy, here are the six core principles that guide how minion88 handles the personal data of every Malaysian member.

256-bit SSL Encryption at All Times
All data transmitted between your device and minion88 servers is protected by uninterrupted 256-bit SSL encryption – the same standard used by major Malaysian banking institutions. This means no third party can intercept or read your data in transit.
256-bit SSL
No Sale of Data to Third Parties
minion88 never sells, rents, or shares members' personal information with any third party for marketing or commercial purposes. Your data belongs to you – minion88 only uses it for the purposes explicitly stated in this Privacy Policy.
No Data Sales
You Control Your Own Data
Every minion88 member has the right to access, correct, transfer or request the deletion of their personal data at any time. These requests can be made directly through the account portal or by contacting our support team in Bahasa Melayu.
Full Member Rights
Secure & Limited Data Storage
Your personal data is stored on servers protected by strict access controls. Only minion88 staff with a legitimate operational need are permitted to access member data. All access is logged and continuously monitored to detect any unauthorised activity.
Restricted Access
Compliance with Malaysia's Personal Data Protection Act
minion88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This gives you clear legal protection regarding how your personal data is collected, processed and stored by us.
PDPA 2010
Marketing Controls in Your Hands
minion88 will not send marketing communications without your consent. You can unsubscribe from promotional emails, bonus notifications, or any marketing communications at any time through your account settings without affecting your access to the platform.
Easy Opt-Out
Section 1
Introduction & Scope of This Privacy Policy

Welcome to the minion88 Privacy Policy page. This document explains in detail how minion88 ("we", "the platform") collects, uses, stores, and protects your personal information ("member", "user") when you use the minion88 platform on our official website, mobile app, and any related services.

This Privacy Policy is drawn up in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia and complies with recognised international data protection standards. By registering a minion88 account or using any of our services, you confirm that you have read and agreed to this Privacy Policy in full.

Important Note: This Privacy Policy applies to all minion88 members in Malaysia regardless of how you access the platform – whether via desktop browser, mobile app, or any other device. Continued use of the platform following any policy update constitutes your acceptance of the revised terms.

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@minion88.best. Our team operates 24 hours a day in Bahasa Malaysia and is ready to help you understand your personal data rights.

Section 2
Types of Information Collected by minion88

Minion88 only collects information necessary to operate the platform, meet legal requirements, and deliver the best possible experience to you. The categories of information we collect are as follows:

Information you provide directly:

  • Full name as per MyKad upon account registration.
  • An active Malaysian phone number for account verification.
  • Email address for account communications and notifications.
  • Date of birth for age verification purposes (18 years and above).
  • A copy of your MyKad or other identity document during the KYC (Know Your Customer) process, required prior to withdrawals of RM1,000 or more.
  • Payment method details – your Touch 'n Go, GrabPay, Boost, ShopeePay, or DuitNow e-wallet number, or FPX account details via Maybank2u or CIMB Clicks registered in your name.

Information collected automatically:

  • IP address and general location data (state/city) when you log in or use the platform.
  • Device type, operating system and web browser used.
  • Gaming activity records – bets placed, games played, session duration, and game outcomes.
  • Complete financial transaction records – deposits, withdrawals, and balance history.
  • Platform interaction data — pages visited, features used and time spent.
  • Cookie and tracking technology data as described in Section 6.

minion88 does not directly collect credit or debit card numbers. All financial transactions are processed through PCI-DSS-certified third-party payment gateways – card numbers never pass through or are stored on minion88 servers.

Section 3
How Minion88 Uses Your Personal Data

Minion88 uses collected personal data solely for the following legitimate and stated purposes:

Purpose of Use Data Type Legal Basis
Registration & account management Name, phone number, email address, date of birth Contract
Identity verification (KYC) MyKad, personal information Legal Requirements
Processing deposits & withdrawals Payment details, transaction records Contract
Fraud prevention & AML Transaction patterns, activity data Legal Requirements
Customer support Communication records, account history Contract
Marketing & promotions Email address, phone number, gaming preferences Consent
Analytics & Platform Improvement Usage data, cookies, device data Legitimate Interests
Responsible Gaming Gaming patterns, limits set Public Interest

Minion88 will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent. If you do not wish for your data to be used for marketing purposes, you may withdraw your consent at any time through your account settings or by contacting our support team.

Section 4
Data Sharing with Third Parties

Minion88 does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, there are limited circumstances in which we need to share data with certain parties for legitimate operational reasons:

  • Payment service providers: Payment gateways processing Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX transactions are required to receive the information necessary to complete those transactions. All such providers are bound by strict data protection agreements with minion88.
  • Game software providers: Casino, slots, and Sports Betting platform providers (third parties) may receive non-personally identifiable game statistics for technical reporting purposes.
  • Regulatory bodies and authorities: minion88 is required to disclose data to relevant authorities such as Bank Negara Malaysia or law enforcement agencies when mandated by law or court order.
  • Identity verification services: Third parties conducting KYC and AML (Anti-Money Laundering) checks on behalf of minion88 are bound by strict confidentiality obligations.

Every third party that receives data from minion88 is bound by a data processing agreement requiring them to protect your information to the same or higher standard as this Privacy Policy. Minion88 does not relinquish its data protection responsibilities even when processing is delegated to third parties.

Section 5
Technical & Organisational Security Measures

Minion88 takes a multi-layered approach to protecting members' personal data. The security measures we have in place include:

  • Transit encryption: All communications between your device and minion88's servers are encrypted using TLS 1.3 protocol with 256-bit SSL certificates that are renewed on a regular basis.
  • Encryption at rest: Sensitive data stored in minion88's databases is encrypted using AES-256, ensuring it remains unreadable even in the event of unauthorised physical access to the servers.
  • Multi-factor access controls: All minion88 staff who require access to member data must complete multi-factor authentication (MFA) and are subject to strict access rights in accordance with the principle of least privilege.
  • Continuous monitoring: An active intrusion detection system (IDS/IPS) monitors minion88's infrastructure 24 hours a day for any suspicious activity.
  • Regular security testing: Minion88 conducts regular penetration testing and security audits carried out by independent cybersecurity experts.
  • Staff training: All minion88 staff who handle member data undergo comprehensive data protection training on a regular basis.

That said, no security system can guarantee absolute protection. Minion88 is committed to notifying affected members within a reasonable timeframe should any data security incident occur that may involve their personal information, in accordance with Malaysia's PDPA requirements.

Section 6
Cookies & Tracking Technologies

Minion88 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is being used. The following are the types of cookies we use:

  • Essential cookies (required): Required for core platform functions such as login session management, security verification, and betting cart functionality. These cookies cannot be disabled without affecting your use of the platform.
  • Preference cookies: Saves your preferences such as language settings, time zone and odds display options to deliver a more personalised experience on your next visit.
  • Analytics cookies: Enables minion88 to understand how members interact with the platform – including the most visited pages, time spent, and navigation paths – for platform improvement purposes. This data is collected in aggregate form and cannot be used to identify individuals.
  • Marketing cookies: Used with your consent to display relevant promotions and offers based on your interests and gaming activity. You can opt out of these cookies without affecting your access to the platform.

You can manage cookie settings through your web browser or via the cookie settings panel within the minion88 platform. Disabling certain cookies may affect some platform functionality but will not prevent basic access.

Section 7
Data Retention & Deletion Period

Minion88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal and regulatory requirements. In general, minion88's data retention policy is as follows:

  • Active account data: Retained for as long as your account remains active and in use.
  • Financial transaction records: Retained for a minimum of 7 years after the transaction is made, in line with Malaysian legal requirements on financial records and AML.
  • KYC documents: Retained for a minimum of 5 years after the business relationship with the member ends.
  • Customer support communication records: Retained for 3 years for reference and dispute resolution purposes.
  • Analytics data and activity logs: Stored in anonymised form for 2 years for platform improvement purposes.

Once data is no longer required beyond the retention periods above, minion88 will delete or destroy it in a secure manner that ensures it cannot be recovered. You may request early deletion of your data in accordance with the rights described in Section 9 — however, such requests may not be fully fulfilled where minion88 has a legal obligation to retain the data in question.

Section 8
Cross-Border Data Transfers

In the course of operating the minion88 platform, your personal data may need to be transferred to or processed on servers located outside Malaysia – for example, servers belonging to game software providers or cloud infrastructure used to ensure optimal platform performance for Malaysian users.

When cross-border data transfers occur, minion88 ensures that:

  • Transfers are made only to countries or entities that provide a level of data protection equivalent to or higher than Malaysia's PDPA standard.
  • Appropriate data processing agreements are signed with all overseas data recipients to ensure your data is protected to the required standard.
  • All data transfers comply with the requirements set out under Malaysia's PDPA 2010 regarding the transfer of personal data overseas.

minion88 prioritises Asia-based infrastructure to minimise network latency for Malaysian players while maintaining strict data protection standards within a compliant legal framework.

Section 9
Your Rights as a minion88 Member

Under Malaysia's PDPA 2010 and minion88's privacy policy, you have the following rights regarding your personal data. All requests can be submitted via email at support@minion88.best or through our platform's live chat:

Section 10
Children's Privacy for Users Under 18

The minion88 platform is strictly for individuals aged 18 and above. Minion88 does not knowingly collect, process, or store any personal data from individuals under the age of 18.

Every account registration at minion88 requires age verification. Should minion88 discover that data has been collected from a minor without our knowledge, we will take immediate action to:

  • Immediately terminating the associated account.
  • Delete all personal data of the individual from our systems.
  • Return any real money balance remaining in the account to the rightful original owner.

If you become aware that someone under the age of 18 has registered a minion88 account, please contact us immediately at support@minion88.best. We treat such reports as a priority and will take appropriate action without delay.

Section 11
External Links & Third-Party Services

The minion88 platform may contain links to or integrations with third-party services such as live game providers, payment gateways and analytics tools. minion88's Privacy Policy applies only to data collected directly by minion88 and does not cover the privacy practices of those third parties.

Minion88 is not responsible for the content or privacy practices of any third party you interact with through our platform. We encourage you to read the relevant service providers' privacy policies separately. minion88's selection of third-party providers is based on an evaluation that includes their data privacy and security standards.

Payment gateways used by minion88 – including e-wallet processors for Touch 'n Go, GrabPay, Boost, and ShopeePay, as well as FPX solutions for Maybank2u and CIMB Clicks – all comply with PCI-DSS security standards and Malaysia's PDPA. Payment card details are never stored within minion88's infrastructure.

Section 12
Contact Us for Privacy Enquiries

If you have any questions, concerns or requests regarding this Privacy Policy or how minion88 handles your personal data, please reach out to us through the following channels:

  • Email: support@minion88.best – for privacy enquiries requiring a written response or involving documentation.
  • Live chat: Available 24/7 within the minion88 platform – for immediate enquiries and clarification on the Privacy Policy.

Minion88 is committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as comprehensive data access or data deletion requests, resolution may take up to 30 business days.

Minion88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements or member feedback. The most recent update date is always displayed at the top of this page. For material amendments, we will endeavour to notify members via their registered email or in-platform notification at least 7 days before the changes take effect.

Minion88 Members' Personal Data Rights

Under Malaysia's PDPA and minion88's policy, you hold these rights and may exercise them at any time by contacting our support team.

01
Right to Access Data
You have the right to request a copy of all personal data held by minion88 about you. This includes profile information, transaction records, gaming history and any recorded communications. Requests will be processed within 30 business days.
02
Right to Data Rectification
If you find that personal data held by minion88 is inaccurate or out of date, you have the right to request a correction. Most profile information can be updated directly through your account portal without needing to contact support.
03
Right to Data Deletion
You have the right to request the deletion of your personal data when it is no longer needed for the original purpose for which it was collected. However, minion88 may need to retain certain data to fulfil legal obligations relating to financial records and AML.
04
Right to Restrict Processing
You may request that minion88 restrict the processing of your personal data in certain circumstances — for example, while you are disputing the accuracy of your data or while a complaint investigation is ongoing. During an active restriction, data is retained only and not processed further.
05
Right to Data Portability
You have the right to receive the personal data you have provided to minion88 in a structured, machine-readable format. This allows you to transfer your data to another service provider if needed, subject to reasonable technical limitations.
06
Right to Object to Processing
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on minion88's legitimate interests if you have specific grounds relating to your personal situation. Every objection will be given serious consideration.

Frequently Asked Questions – Minion88 Privacy Policy

Below are answers to the most frequently asked questions from minion88 members regarding privacy and data protection.

No. minion88 does not store your bank card numbers, bank account numbers, or any sensitive payment details on our servers. All financial transactions are processed through PCI-DSS-certified third-party payment gateways — the industry security standard for payment card data processing. This means your payment details are handled directly by the relevant providers, such as Touch 'n Go, GrabPay, or the FPX gateway for Maybank2u and CIMB Clicks, without passing through minion88's infrastructure.

Yes, you have the right to request deletion of your personal data. However, there are limitations you should be aware of: minion88 is legally obligated to retain financial transaction records for a minimum of 7 years and KYC documents for a minimum of 5 years after the business relationship ends, in line with Malaysia's AML laws. This data cannot be deleted even upon request. Other data not subject to legal retention requirements can be fully deleted at your request. Contact support@minion88.best to initiate a data deletion request.

Your gaming activity data on minion88 is used for two purposes only: first, to monitor and promote responsible gambling (such as identifying patterns that may indicate problem gambling behaviour); and second, to personalise offers and promotions within the minion88 platform based on your preferences. minion88 does not share your gaming activity data with third-party advertisers or use it to build advertising profiles outside our platform. If you prefer not to receive promotions based on your gaming preferences, you can withdraw your marketing consent in your account settings.

minion88 employs multi-layered protection: 256-bit SSL encryption for all data communications, AES-256 encryption for stored data, a web application firewall (WAF) that filters malicious traffic, a 24-hour active intrusion detection system, strict staff access controls, multi-factor authentication for all internal system access, and periodic penetration testing by independent security specialists. We also encourage members to use strong, unique passwords for their minion88 account and to enable two-factor authentication (2FA), available in account settings.

When you close your minion88 account, we will delete or deactivate data that is no longer needed for operational or service purposes. However, certain data will be retained in accordance with legal obligations: financial transaction records for 7 years and KYC documents for 5 years. After these periods, all related data will be permanently deleted. Data retained during mandatory retention periods is not used for any marketing or new analytical purposes. If you close your account due to self-exclusion from gaming, we also retain this record to ensure we do not permit you to re-register during the active exclusion period.

Play with Confidence at Minion88 – A Platform That Respects Your Privacy

256-bit SSL, no data selling, Malaysia PDPA compliance and full privacy controls in your hands. Join over 150,000 Malaysian members who trust minion88.

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